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Vol 5, Issue 10
Jance & Co.

Jance & Co., Inc.

Building confidence

This construction firm has made a name for itself by earning client respect and trust

Jance & Co. Inc. was founded in 1970 under owner Paul Jance's philosophy that any contractor who does quality work at a reasonable price, safely, will always find work. And he was right. Jance has parlayed these strengths, along with a consistent marketing effort, into a successful construction company with a record for quality work and on time, on budget delivery.

Jance's philosophy was honed in jobs at a small general contractor, a large architect and a very large construction contracting firm, so he knew the ropes from all angles when he started. Helping out from the very beginning was Evelyn Kuzilla, who handled everything from accounting to estimating and who now specializes in management and business development. She is only one of several dedicated workers who have contributed to Jance Construction's growth.

Today, Jance & Co. does a significant amount, and a wide variety, of work. It ranges from institutional work, healthcare, schools, libraries and retail all the way to heavy industrial, such as three nuclear power plants, and it encompasses new construction and renovation, energy conservation and environmental work, and even historic preservation jobs such as the Cleveland Museum of Art, Miles Standish School, and the Fifth Third Bank in Elyria. Jance also self-performs a portion of the work and subcontracts specialty trades work, and it also sells pre-engineered metal buildings and the lift mechanisms inside. Project delivery systems include general contracting, construction management and design/build work, which was used to build the 85,000-sf Voinovich Government Center in Youngstown­within a year's deadline. Its territory includes the state of Ohio and the surrounding states.

Working around

Jance & Co. headquarters is in Mentor in a building it constructed. That will remain the Jance company headquarters, says the owner, but he is pursuing work in the surrounding areas­Indianapolis, Chicago, Detroit­wherever buildings are going up. With jobs outside the region, he says, "the problem is not so much getting the work but rather getting the manpower to get it done." When it comes to the northeast Ohio region, he adds, "We do have the people here."

Jance recruits its own apprentices and ensures that they are trained thoroughly in the latest techniques, assuring a loyal and long-term workforce as well as a highly qualified one.

Over the years, Jance Construction has won many Craftsmanship Awards and other recognition in areas such as masonry, finish and rough carpentry.

When asked if there's anything he likes more than construction, he will answer "golf," and that could be true, but his office also holds a collection of wild animal photographs taken on safari in Africa. BXM

A whole structural spectrum

The diversity of Jance & Company's work

includes all delivery systems as well

Industrial, parking & warehouse

Cleveland Hopkins Airport

Consolidated Maintenance Facility

The building had a unique shape, included a stepped, skewed roof and round office area, designed to look like an airplane, which made steelwork a challenge. Precast was installed horizontally at building perimeter, with a portion cantilevered at the round office. The cast finish work in this project is exceptional, and the curved panels required a unique forming system by the contractor.

Lake Erie Design

This high-tech ceramic mold production company needed high lighting for its precision work, achieved by adding a clerestory window and interior lighting. A 120-ft moving furnace, the largest at the time for this type of application, allows ceramic production to move continuously on railcars.

  • Steel mills
  • Perry Nuclear, Davis-Besse and Beaver Valley Power Plants
  • Veale Center garage
  • Things Remembered Distribution Center
  • PCC Airfoils

Education and cultural

Cleveland Museum of Art renovation

The disassembling and rebuilding of the old balustrade walls required exceptional craftsmanship, due to the extremely fine tolerances to which the stones had to be set. The rigging used to reset the old and new stones, as well as a very confined work site, with minimal access, added a logistical factor into this award-winning project. The new walkways, built within the rebuilt balustrade walls, also required a very intricate layout, with no margin for error, and were assembled, using marble from the only company in the world that carries the exact match to the existing, from a building constructed 90 years ago.

Veale Convocation Center

Jance participated in this project from concept to completion, involved in design, budget and construction throughout its three-year timeline. The building includes many unique and challenging details, such as partial end wall hips, 4:12 roof slope, skewed walls, special angled tie-in provisions at an adjoining structure, and a unique wind load bracing design to accommodate an exterior aluminum front and masonry. A perforated liner panel is used under the roof deck to control sound.

Solon Library

This 21,000-sf masonry building has a windowed clerestory, reading courtyard, and all-electric geothermal HVAC system, as well as a fireplace.

  • Chapel of the Divine Word
  • St. Noel's Catholic Church
  • Sea World

Healthcare

Meridia Suburban Hospital

As construction manager, Jance Construction completed a 65,000-sf surgery with four surgery suites, a new main lobby, gift shop, pharmacy and offices. All mechanical, electrical, communication and medical services had to be relocated, without services interruption, before work began.

Cleveland Clinic MRI

Special care had to be taken when creating a room in which to install the region's first magnetic resonance imaging machine. All materials had to conform to rigid standards, and great care had to be taken to create a clean environment.

  • St. Joseph Hospital, Elyria
  • Wooster Hospital
  • Robinson Memorial Hospital

Historic restoration

Fifth Third Bank, Elyria

Created from an old 1915 post office on the National Register of Historic Places, this bank branch and regional office had the exterior stone veneer restored, asbestos removed or encapsulated, interior lobby restored, and the remainder converted to serve the needs of the bank.

The Howell Building

This 1920 building houses the headquarters of SFMG, which markets sports facility naming rights and loges. Restoration included cleaning and refinishing the exterior limestone and bronze hardware, while custom windows preserved the historic design. MEP was upgraded to the current code, and carpentry included extensive cabinetry and a field-fabricated stairway, as well as a penthouse and outdoor deck . One feature is a full-size mockup of a loge.

  • Cleveland Museum of Art
  • Miles Standish School

Office, retail and other

Ohio Turnpike Portage

and Brady's Leap plazas

Demo of the east- and west-bound plazas was followed by redevelopment of the two 19-acre sites with new 30,500-sf plaza, new fuel dispensing facilities and new pavement, all within a year. Food courts have 80-ft diameter copper dome, truckers' lounges have showers and laundry facilities, and public areas have terrazzo floors.

George V. Voinovich Government Center

This project was completed under an innovative design/build method that was contractor financed, which enabled its construction. The complete design and construction of the 85,000-sf building was completed within a year.

  • Murray's Auto
  • A 18,000-sf private residence bxm

Safety is the mission

At Jance and Co., quality, communications and teamwork initiative leads back to safety. The firm holds safety tool box meetings weekly, and they are job specific. "If we are digging, we don't talk about scaffolds, and vice versa," says owner Paul Jance. Vehicles and equipment are well maintained and in top condition.

Superintendents take both a 10-hour and 30-hour OSHA training seminar, and employees renew first aid and CPR training yearly . And both office and field personnel receive safety bulletins with their paychecks, but they don't just receive them. They must sign to acknowledge receipt and also that they have read and understood the message. The safety materials are drawn from a variety of authoritative sources, says Jance.

Employees, who are recruited largely through referral, know that there will be random drug tests, and no lunchtime drinking on the job, or they will be sent home.

In fact, Jance's emphasis on safety almost got it into trouble at when it was building nuclear power plants. How so? The firm goes so far above and beyond the normal safety requirements that it has added safety practices in addition to those in the manual­commendable, unless you are a nuclear plant operator that needs to document all safety practices in writing. The solution here was an easy one, and a safety conscious one, as well­ the firm's additional practices were documented in writing.

Jance's safety program has won it several safety awards over the years, and it has frequently earned Elite Contractor status from the Construction Employers Assn. and OSHA for having a work-day incident rating 25% or more below the national average. bxm

Performance perfected

On time. On budget.

"All contractors say the same thing," says Paul Jance, owner of Jance & Co., when asked about what makes Jance unique. But his discussion of the emphasis on quality, thorough communication and teamwork shows how his philosophy and management style have spearheaded his firm's success.

Quality

True quality work is found in the details, and this attention to detail is paramount at Jance and Co.­from that first phone call to when the structure is occupied, and even beyond. Jance's management style is constantly being refined. Each PM handles projects from beginning to end, from initial contact to payment, taking ownership of the outcome.

Everything is carefully planned, and assignments are given on the basis of professional skill and knowledge.

It is the complex projects that appeal to Jance most, and the firm seems to do a lot of them. Certain market niches make certain demands, he notes, such as the healthcare industry's need for maximum cleanliness, guaranteed with negative air pressure and much sealing and taping. Or nuclear power plants, with standards that forbid a painter to leave a paint bucket unattended while taking a biobreak. Jance recalls his firm's installation of the areas' first magnetic resonance imaging machine, when all materials used had to be non-magnetic. Medical equipment has improved so that some of the requirements are not as stringent.

Communications

To make sure everyone is on the same page and working to meet the same end, there is weekly training for each project, instruction about the latest techniques, use of state-of-the-art equipment and tools for everyone from project managers in the office to field superintendents. Estimating and project management software, including Primavera scheduling software, is used, so projects can be monitored from car or job trailer.

And oversight is not just electronic. Owner Paul Jance personally monitors each project as well, from quality of work to cleanliness. The latter is an issue that affects safety as well, he says, and safety is one of his biggest concerns (see sidebar).

"We always finish on time, unless it is totally beyond our control," Jance says. On time indeed. In one project, a 210,000-sf distribution center for Things Remembered was completely enclosed and weathertight within 10 weeks.

Teamwork

Beyond that, there is Jance's emphasis on working in concert. "We make every effort to create a team with the owner and the architect that will let them accomplish their desires­ and to include the subs in there as well," says Jance. Subs are carefully selected, with Jance assuring their competence and ability to perform before contracts are made, and then making payment for that work promptly. "We work hard to coordinate all work to maximize everyone's profit potential," says Jance.

This stance not only attracts the best subs, it keeps clients, too, with many of them repeaters. Projects at Case Western Reserve University began in 1980, with Jance still onsite on the campus, and maintenance work for Perry Nuclear Plant has continued for a decade.

Jance prides himself on understanding and meeting the client's needs, working within their timeframes and budgets and treating client money like Jance's own, so that a client's interests become those of Jance & Co. as well.

"All jobs have a significant influence on someone," says Jance, "and the smallest of changes has a big impact. This calls for frequent contact and updates, so that at the end of the project, everyone is happy." bxm